Privacy Policy

This privacy policy describes how Kavixa.com (the "Site" or "we"), operated by Evozone Eco Ltd, collects, uses, and discloses your personal information when you visit or make a purchase on the Site. Our store is hosted on Shopify Inc. This policy applies to customers in France, Italy, Ireland, and the United Kingdom.

Collection of Personal Information

When you visit the Site, we collect certain information about your device, your interaction with the Site, and the information necessary to process your purchases. We may also collect additional information if you contact us for customer support. We refer to any information that can identify a person as "Personal Information." Here is the information collected and its purpose:

Device Information

  • Examples: browser version, IP address, time zone, cookie information, sites or products viewed, search terms, interactions with the Site.
  • Purpose: to load the Site accurately and analyze its usage to optimize it.
  • Source: collected automatically via cookies, log files, web beacons, tags, or pixels.
  • Disclosure: shared with Shopify, our processor.

Order Information

  • Examples: name, billing address, shipping address, payment information, email address, phone number.
  • Purpose: to provide products/services, process payments, arrange shipping, provide invoices/confirmations, communicate with you, detect fraud, and, with your consent, send information/advertisements.
  • Source: collected from you.
  • Disclosure: shared with Shopify (store hosting and management) and Stripe (secure payment processing). We do not store your credit card data on our servers.

Customer Support Information

  • Examples: name, email address, phone number, order details.
  • Purpose: to provide customer support.
  • Source: collected from you.
  • Disclosure: shared with Shopify and our customer support partners, if applicable.

Minors

The Site is not intended for persons under 18 years old. We do not knowingly collect their personal information. If you are a parent/guardian and believe your child has provided us with data, please contact us at support@kavixa.com to request their deletion.

Sharing of Personal Information

We share your information with providers to deliver our services:

  • Shopify powers our online store. More info: Shopify Privacy Policy.
  • Stripe processes payments securely. More info: Stripe Privacy Policy.
  • We may share your data to comply with laws, respond to legal requests, or protect our rights.

Behavioral advertising

We use your information for targeted advertising:

Opt out of targeted advertising:

Use of Personal Information

We use your data to sell products, process payments via Stripe, ship orders, and inform you about new products/services/offers.

Legal basis (GDPR)

For EEA residents (France, Italy, Ireland), we process your data on these bases:

  • Your consent;
  • Performance of the contract with you;
  • Legal obligations;
  • Protection of your vital interests;
  • Public interest;
  • Our legitimate interests, without overriding your rights.

Retention

We retain your data after an order, unless you request deletion. See "Your rights."

Automated decision-making

For EEA residents, you can object to automated decision-making with legal effects. Shopify and Stripe use limited automated decision-making to prevent fraud:

  • Temporary blocking of IP addresses related to failed transactions (a few hours).
  • Temporary blocking of credit cards linked to these IPs (a few days).

Your rights

GDPR (France, Italy, Ireland)

You have the right to access, transfer, correct, update, or delete your data. Contact us at support@kavixa.com. Data is processed in Ireland, then transferred to Canada/USA. More on Shopify GDPR: Shopify GDPR.

CCPA (California)

You have the right to access, transfer, correct, update, or delete your data. Contact us at support@kavixa.com. You may designate an authorized agent for these requests.

United Kingdom

UK residents have similar data protection rights under applicable regulations.

Cookies

Cookies are small files stored on your device to improve your experience (login, preferences). We use:

  • Functional/Essential: for cart, payment, login.
  • Analytics: to analyze usage via Google Analytics.
  • Marketing: for personalized ads (with consent).
  • Search: to display relevant results.

Third-party cookies include Google Analytics, Google Tag Manager, Facebook, Instagram. Persistent cookies last from 30 minutes to 2 years; session cookies expire at the end of browsing.

You can manage cookies via your browser settings. A consent banner appears on your first visit to accept/refuse non-essential cookies.

Do Not Track

We do not change our practices in response to “Do Not Track” signals due to the lack of uniform standards.

Changes

We may update this policy to reflect changes in our practices or for legal/regulatory reasons. The most recent version is available at Privacy Policy.

Contact

For any questions or complaints, contact us:

Evozone Eco Ltd
First Floor Office 3 Hornton Place, London, W8 4LZ, United Kingdom
Email: support@kavixa.com
Hours: Monday-Friday, 9am-6pm

If you are dissatisfied with our response, contact the data protection authority: CNIL (France).

Last updated: 06/12/2026